About Richard S. Dillard

Richard S. Dillard is an author, speaker and award-winning Performance Solutions Executive who really enjoys helping others improve personal and organizational effectiveness and efficiency. His domestic and international experience includes designing, developing and implementing business turnaround, organizational/ workforce development and operations excellence programs at the Enterprise and Business Unit level. Consistently recognized by senior leaders, peers and clients for innovative, high-touch, best-shore program design, development and delivery, Richard’s partnership with others routinely produces outcomes that exceed service level agreements and key performance parameters.

A U.S. Marine (1984-Present) and retired Air Force Reservist (2014), Richard has maintained professional collaborations with Human Synergistics International® (HSI), AchieveGlobal®, and Corpus Optima throughout his career. He is certified by the Project Management Institute as a Project Management Professional (PMP) and by Software AG as an ARIS Business Designer (ABD 7.1). Richard also holds a Six-Sigma Black Belt Certificate from Eastern Michigan University.

Over the past 33 years Richard has served in an astonishing 44 professional and social leadership roles, including 33 unique positions with 18 organizations spanning 12 career fields and 7 industries in the commercial sector and 11 positions with 7 organizations in the government and non-profit sectors. Overall, he has served in a variety of performance leadership roles with organizations ranging from Fortune 100, to small and medium-sized businesses, to entrepreneurial and consulting firms. One of these positions was Founder and Managing Partner of Dillard Partners, LLC.

Richard is an avid blogger and contributing author for Linked2Leadership. His core competencies include leadership development, organizational culture and effectiveness, performance and learning solutions, strategic planning, quality management/operating systems, team building and problem solving, change optimization and business process reengineering and customer/vendor relationship management.

Some of Richard’s professional achievements that relate directly to personal and organizational leadership include: (1) awarded federal earmark grant for organizational culture and its impact on advanced manufacturing techniques through Schoolcraft College Business Development Center, (2) designed and delivered performance improvements through enterprise-wide change programs at three manufacturing clients that increased the efficacy of management and (3) facilitated numerous leadership development sessions that measurably improved both teamwork and problem-solving capabilities. His awards include the Navy Commendation Medal from the Secretary of the Navy for meritorious service from 1992-1994, the Award of Commendation from the American Meat Institute and National Safety Council for excellence in Safety Performance in 1997 and numerous organizational citations for superior performance.

Continually engaged in some facet of giving himself away, Richard currently volunteers at home and abroad, and recently served on the Board of Directors for Veterans Business Resource Center (VBRC). Prior to this, Richard served as Co-Chair, Strategic Planning Committee at GO! Network in Saint Louis, MO and as Wayne County Chapter Chair and member of the Board of Directors for a large non-profit in Michigan.

For questions about this book or for a meaningful dialogue on CultureIMPACT! - Impact of Organizational Culture on the Efficacy of Management, Richard can be reached at through his profile on Linkedin.